Refund policy

Returns & Refunds

At I Have Notes, every item is made especially for you when you place your order. Because our products are printed on demand, we do not accept returns or exchanges for:

  • Ordering the wrong size

  • Ordering the wrong color or style

  • Changing your mind

  • Buyer's remorse

Please review the size charts and product descriptions carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 30 days of receiving your order with:

  • Your order number

  • A brief description of the issue

  • Clear photos showing the problem

If the issue is determined to be a manufacturing or fulfillment error, we'll arrange a replacement or refund at no additional cost to you.

Lost Packages

If your package appears to be lost in transit, please contact us as soon as possible. We'll work with our printing partner and the shipping carrier to investigate and determine the best resolution.

Order Changes & Cancellations

Because orders go into production shortly after they're placed, we cannot guarantee changes or cancellations once your order has been submitted. If you need to make a change, contact us immediately and we'll do our best to help.

Questions?

If you have any questions about your order, we're happy to help. Please contact us through our website's contact form or email us, and we'll get back to you as soon as possible.